The idea that soft sell sales is all about personality is wrong
By John Aberle | heart-centered , Sales and Marketing , Soft Sell

In sales focus first on understanding your customers, not on being adorable
Sales success takes proactive work, not just a great personality.
I can appreciate how someone might think that soft sell means personality. In fact, from over 30 years in sales and marketing, mostly in soft sell despite extensive hard sell training, I believe this problem is common to newbies in the field. Most people want to be liked. Unfortunately, regardless of your approach, whether traditional, hard sell or the rising in popularity heart-centered, soft sell one, sales success takes proactive work.
I’m not going to tell you that having a good personality has no impact on how easily likable you are any more than I’ll tell you that an attractive woman can’t get most men’s attention just by entering a room. In both cases, though, the initial appeal may undermine their ability to be taken seriously. In my experience, true heart-centered, soft sell sales success has little or nothing to do with having a likable personality.Continue reading

